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STORE POLICY

CUSTOMER CARE

As a small family, we are committed to delivering an exceptional experience and ensuring customer satisfaction to help our brand thrive. Thank you for your support!

PRIVACY & SAFETY 

PRIVACY POLICY: Revised 11/8.24

 

1. Personal Information We Collect

 

When you visit our Site, we automatically gather certain data about your device, including details about your web browser, IP address, time zone, and installed cookies. As you navigate the Site, we also collect information on specific web pages or products you view, referring websites or search terms, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

Cookies – Data files placed on your device that often include an anonymous unique identifier. For details on cookies and instructions on disabling them, please visit (http://www.phxbodegaco.com).

 

Log Files – These track Site activity and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

 

Web Beacons, Tags, and Pixels– Electronic files used to record information on how you browse the Site.

 

When you make (or attempt to make) a purchase through the Site, we collect certain details, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

 

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

 

2. How We Use Your Personal Information

 

Order Information – We use this information to fulfill orders placed on the Site (e.g., processing payment, arranging shipping, and sending invoices or order confirmations). Additionally, we use Order Information to:

  - Communicate with you;

  - Screen orders for potential risk or fraud;

  - Provide information or advertising related to our products or services, when aligned with your preferences.

 

Device Information – We use this information to help identify potential risks and fraudulent activity (specifically through IP addresses) and to improve and optimize our Site. This may include generating analytics on customer interactions with the Site and assessing the effectiveness of our marketing and advertising efforts.

 

3. Sharing Your Personal Information

 

We may share your Personal Information with third parties to help us use your Personal Information as described above. For instance, we utilize Wix.com to power our online store. You can learn more about how Wix.com uses your Personal Information by visiting [Wix.com’s Privacy Policy](https://www.wix.com/legal/privacy).

 

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

 

4. Do Not Track

 

Please note that we do not alter our Site’s data collection and usage practices in response to "Do Not Track" browser signals.

 

5. European Resident Rights

 

If you are a European resident, you have the right to access the personal information we hold about you and to request corrections, updates, or deletions. To exercise these rights, please contact us using the information below. Additionally, if you are a European resident, we process your information to fulfill contracts we may have with you (e.g., for orders made through the Site) or to pursue legitimate business interests as outlined above. Note that your information will be transferred outside of Europe, including to Canada and the United States.

 

6. Data Retention

 

When you place an order through the Site, we retain your Order Information in our records unless and until you request its deletion.

 

7. Changes

 

We may periodically update this Privacy Policy to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at phx.bodega@gmail.com

Payment Methods

PAYMENT METHODS

• Credit / Debit Cards ( TBC)
• PAYPAL (ACTIVE)

• Offline Payments. (POS)

 ONLINE STORE DISCLOSURE: 

 All sales are final. We do not accept exchanges or returns since these items are customized and  handcrafted just for you. Thank you for your understanding! 

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